Frequently Asked Questions
FAQs about our Products
Some styles include a water-repellent coating on the main fabric. However, most period panties skip this treatment because the built-in leakproof layers already prevent leaks. We only add water-repellent coating for two reasons: custom requests or period swimwear design
Yes, we provide hygienic stickers for the gusset. You can choose from PET, kraft paper, and other materials to match your branding.
Yes, our menstrual panties fight bacteria and odor naturally. Specifically, the absorbent cotton lining has anti-bacterial properties. Additionally, we use wormwood fabric — NACC certified — for extra protection. Furthermore, our absorbent layers receive anti-bacterial and anti-odor treatments, backed by test certificates.
Yes, we offer customization options for our period panties. You can choose from our existing catalogue and adjust the shape, fabrics, or other details. You can also send us reference images or describe your ideas, and we’ll check with our pattern designers to confirm. You can use the Product Inquiry Form to guide you.
There is usually a 5%-8% deviation in the final quantity. During production, some products may be defective, and we remove these from the batch. To account for this, we typically produce a bit extra, and we expect customers to accept the additional quantity.
We test the water absorption of the materials when fabric suppliers deliver them, ensuring the quality meets our requirements.
The timing for changing period panties depends on your flow and the day of your cycle. For heavy flow days, our period panties with anti-side leakage technology can provide protection for up to 10 hours, typically lasting the entire daytime. If you engage in sports or physical activity, we recommend changing them every 4 to 5 hours for hygiene reasons.
The cost of samples depends on the selection. If you choose from our available samples, the unit cost is $5, and we can ship them immediately. For new designs, there is a development fee: $20 per design for panties and $30 for bras. The sample-making cost is $5 per piece. The lead time for samples is typically 10 days. If we need to purchase special fabrics or custom print them for you, additional charges will apply. The mold cost for printing is $50, and it may take an additional 10 days for fabric customization.
Custom printed fabrics are available for all underwear manufacturing orders. Simply send us your artwork files, and our design team will prepare print-ready proofs within 48 hours. However, minimum order quantities vary significantly depending on your chosen printing technique.
The MOQ varies depending on the printing technique. For digital printing, the MOQ is usually set to be 300 pieces.
FAQs about our Factory
Certifications and Sustainability
Our facility holds FDA certification from a third-party auditor. Additionally, we maintain OEKO-TEX Standard 100, ISO9001, BSCI, and GOTS credentials. If your market requires additional certifications, we can modify processes and submit for auditing. Certification costs are typically shared between both parties.
Yes, our fabric suppliers are Oeko-Tex certified.
Eco-friendly materials and packaging guide every production decision. Currently, we prioritize compostable bags and recyclable cartons. Moving forward, we plan to transition 100% of customers to eco-friendly packaging by 2027. We also track waste-to-landfill metrics and explore carbon-neutral shipping options.
Regulations, Quality, Labor Laws
We actively monitor regulations in every destination market. For example, EU shipments meet REACH chemical standards, while US exports comply with CPSIA and FDA requirements. Regarding labor practices, our BSCI certification explicitly prohibits child labor — all employees are 18+ with verified documentation. Furthermore, working hours and wages exceed local minimum standards.
Yes, we strictly adhere to child labor laws, and we do not use child labor in our production.
Experience
We have been producing absorbent reusable underwear since 2016, and currently, 99% of our production is dedicated to period panties.
Our production management team has over 20 years of experience in manufacturing garments and underwear.
Equipment, Technology and Innovation
One of the key innovations in this industry is the development of new technologies that effectively address side leakage issues in absorbent underwear.
The focus is on new technologies that improve absorption capacity and enhance comfort, as well as sustainable fabrics that further reduce environmental impact.
Industry and Connections
We stay updated by regularly engaging with fabric suppliers and reading the latest industry articles. We’ve also collaborated with several major companies in the past.
R&D and Co-Development
We have co-developed many styles in collaboration with our customers and fabric suppliers, working closely to bring innovative solutions to life.
Yes, we have our own R&D team and a dedicated technical designer.
Capacity and Supply Chain
Our total capacity is 400,000 pieces of panties per month. I can send you a video of our production process for a closer look.
The lead time for ordering raw materials is 15 days. It’s ideal to confirm final sizes, cuts, and colors at least 30 days in advance to ensure smooth production.
Fabric Supply Chain (Underwear Business Specifically)
The lead time for fabrics is typically 7-15 days. We can handle any quantity, as we collaborate with fabric suppliers who keep various fabrics in stock. We also actively work with suppliers to develop new fabrics and regularly receive updates on new innovations they offer.