Last updated: November 3, 2026
Who we are
Shantou Shanhao Knitting Co., Ltd. (“Shanhao Undies”, “we”, “us”) operates the website https://shanhaoundies.com. We manufacture period and functional underwear for business customers worldwide (OEM/ODM).
Sales office: B1105, ZhanTao Technology Building, Longhua District, Shenzhen, China.
Factory: Xianbohuan East Road, Gurao Town, Chaoyang District, Shantou, China.
You can contact us at rose@shanhaoundies.com or +86 181 2512 1337.
Information we collect
When you use our website or contact us, we may collect:
- Inquiry and contact details you send through our forms or by email or WhatsApp: your name, email address, company name, country, phone or WhatsApp number, the products you are interested in, quantities, and the contents of your message.
- Order and sampling information needed to prepare quotations, samples and shipments for your business.
- Technical information collected automatically when you visit the site, such as your IP address, browser type and pages visited, through cookies and similar technologies (see “Cookies” below).
How we use your information
We use the information we collect to: respond to your inquiries and provide quotations; prepare and send samples; produce and deliver your orders; communicate with you about your inquiries and orders; improve our products and website; and comply with legal obligations. We do not sell your personal information.
Sharing your information
We share personal information only when needed to run our business: with service providers who help us operate this website and our communications (for example website hosting, email and messaging services), and when required by law. If you contact us through WhatsApp or other third-party platforms, your use of those platforms is also governed by their own privacy policies.
International transfers
We are based in China. If you contact us from another country, your information will be transferred to and processed in China and, where our service providers operate, other countries.
How long we keep your information
We keep inquiry and order information for as long as needed to manage our business relationship with you and to meet legal and accounting requirements. You may ask us to delete your personal information at any time (see “Your rights”).
Your rights
You may ask us to access, correct or delete the personal information we hold about you, and to object to or restrict how we use it. To make a request, contact us at rose@shanhaoundies.com. We will respond within a reasonable time.
Cookies
Our website uses cookies that are necessary for the site to function and, where enabled, cookies that help us understand how visitors use the site so we can improve it. You can control or delete cookies through your browser settings; disabling cookies may affect how some parts of the site work.
Children
This website is intended for business customers and is not directed at children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.
Contact us
If you have questions about this policy or how we handle your information, contact Shantou Shanhao Knitting Co., Ltd. at rose@shanhaoundies.com or +86 181 2512 1337.